Jonathan Underhill talks to Clare Howard, Clinical Lead for Medicines Optimisation at Health Innovation Wessex, about the development of the Repeat Prescribing Toolkit she led on behalf of the Royal Pharmaceutical Society and Royal College of General Practitioners. The toolkit was commissioned by NHS England in answer to recommendation 7 of the National overprescribing review, to help practices improve the consistency of their repeat prescribing processes.
There are 1.18 billion medicines prescribed and dispensed in Primary Care in England each year. While most people get their medicines without any issues, there are around 20-30,000 ‘probable avoidable’ harm incidents each year, of which around a quarter are related to medicines.
Clare and Jonathan discuss the multiple ways this toolkit can help reduce the risk of these errors. The NHS is a complex system, and repeat prescribing is a ‘WICKED’ problem (difficult or impossible to fix) as it involves human to human interactions. Clare and Jonathan acknowledge that while you can’t ‘fix’ it and completely prevent any errors, having a structured approach can help reduce the risk of those errors and make for a more efficient process (and happier patients and healthcare staff!)
Resources mentioned in this episode include:
Useful related resources from PrescQIPP:
